Last updated: August 14, 2026
Ourushop is operated by Hangzhou Guoshanwei International Trade Co., Ltd. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit ourushop.com, purchase our products, create an account, or contact us.
Depending on how you use our services, we may collect contact information such as your name, email address, phone number, billing address, and shipping address; order and transaction information; account information; communications with customer support; device, browser, IP address, cookie, and website usage information; and payment-related information processed by our payment service providers.
We collect information directly from you, automatically through cookies and similar technologies, and from service providers or partners that support our store, payments, analytics, advertising, fulfillment, shipping, fraud prevention, and customer service.
We use personal information to process payments and orders, arrange delivery, provide returns and refunds, manage accounts, communicate with you, provide customer support, improve our products and website, personalize your experience, prevent fraud and security incidents, comply with legal obligations, and send marketing communications where permitted by law. You may unsubscribe from marketing emails at any time using the link in the email.
We may share personal information with Shopify and service providers that perform services on our behalf, including payment processors, shipping and fulfillment providers, analytics providers, advertising partners, cloud and IT providers, and customer support providers. We may also disclose information when required by law, to protect our rights or users, or in connection with a business transaction. We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us.
Our store is hosted by Shopify. Payments are processed through Shopify and other authorized payment providers. We do not directly store complete payment card numbers. Payment and account data are protected using the safeguards provided by Shopify, payment providers, and our other service providers, although no transmission or storage system can be guaranteed to be completely secure.
We and our partners may use cookies and similar technologies to operate the site, remember preferences, measure performance, prevent fraud, and provide or measure advertising. Depending on where you live, you may have the right to opt out of targeted advertising, sale, or sharing of personal information through the privacy choices available on our website or by contacting us.
We retain personal information only for as long as reasonably necessary to provide the services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.
Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to object to or restrict certain processing. We may need to verify your identity before completing a request. We will not discriminate against you for exercising an applicable privacy right.
Our service providers may process information in countries other than your country of residence. Where required, we use legally recognized safeguards for international data transfers.
Our services are not intended for children, and we do not knowingly collect personal information from children below the minimum age required by applicable law.
Our website may contain links to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.
We may update this Privacy Policy to reflect changes to our practices, services, or legal obligations. We will post the updated version on this page and revise the last-updated date.
For privacy questions or requests, contact Hangzhou Guoshanwei International Trade Co., Ltd.
Address: Room 1420, Wangsheng Building, No. 788 Liye Road, Changhe Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province, China
Email: support@ourushop.com
Phone: +86 138 6889 8730
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